Lifetime daydreamer and creative thinker, skilled in unraveling Gordian knots while managing teams at the cross sections of applied Arts, Technology and Operations. Able to apply creative and scientific processes to problem solving with a collaborative approach to understand bigger strategic pictures. In my time at Disney, I have provided end to end strategy for mission critical projects numerous times under intense deadlines.
SKILLS
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Organizational Strategy
Team Development
Team Management
Content & Marketing Operations
Product Launches
Digital Media
Program Management -
Visual Development Direction
Haptics Design
Creative Direction
Product & Content Design
Social Media Content Production
Creative Infrastructure Strategy
Traditional Illustration
Photography
General Video Production
Graphic & Creative Design -
Adobe CC & Adobe AEM
Haptics infrastructure
OTT - AVOD/SVOD
Google Docs
Keynote
MS Office
Agile & GIST Process
Jira/Asana/Trello
Mirro/Lucid
DAM/MAM
Localization/Intl
COMMUNITY
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Serving on the Board of Directors for MADE OUT OF WHAT?(501.c3), an organization dedicated to raising awareness of applying zero-waste strategies through art and design.
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Art Division (501.c3) Volunteer mentor/faculty – teaching students graphic design, design theory, and career building in underserved neighborhoods
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Member of 2 Disney BERGs (Business Employee Resource Groups) including Mas+ and Wakanda and Disney Streamings Diversity, Inclusion & Innovation group. Critical Mass Abilities BERG (focused on highlighting the positives of “disabilities” as in fact additional abilities.
NOTED ACCOMPLISHMENTS
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Global Content Ops - Creative & Marketing Operations (Launch team) & Product Design - Platform Creative Content Design team (on and off service global focus).
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Disney+, Star, and Star+ as well as a founding member of the Disney Streaming Haptics R&D exploratory team (Patents Pending)
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totaling over 1M individual assets in 23 languages spanning UCAN, EMEA, NORDICS, APAC & LATAM territories including Partner platforms, portals and hubs.
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Lead Global stake holder and project initiator for Disney DTCI & Disney Streaming Services comprehensive global creative and marketing SaaS platform infrastructure initiative (Adobe Experience Manager and Adobe CC). The project consolidates and streamlines workflows, process management and content pipelines into one ecosystem across Content Operations, Marketing, Studio’s, Product Design and internal and external organizations that create or handle content for Disney Streaming platforms, and digital/OOH marketing campaigns. Multi-year phase implementation which includes AI & ML automation across content development, metadata, and asset publishing. Infrastructure launch included the onboarding of over 500 global employee’s and contributors.
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for OTT & Digital Products for static creative packages under Disney Consumer Products and Interactive Media division with the production over 53,000 assets in over 22 spec formats in a 2 year timeframe.
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(Performance Marketing Production Design organization) focused on Creative Automation with AI, ML, CV, infractures and integrations with CPM/DCO.
EXPERIENCE
CRITICAL MASS / OMNICOM (2022 - Current)
ArtBot Studio - Head of Studio
VP, DESIGN PRODUCTION AND OPERATIONS | DIGITAL PERFORMANCE MARKETING STUDIO
Leading Automation and Program Management for Artbot Studio within Critical Mass. Artbot focuses on Multi-Media Creative Design and design automation at scale for global performance marketing, in-market rapid prototyping and marketplace data analytics which helps guide our clients long term creative excellence in the digital market place. My role, focuses on standing up the studio, leading operational vision and strategy across teams, client portfolio, infrastructure and tooling with a focus on automation and AI integration.
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• Operational studio oversight of client performance marketing portfolio Apple Performance Marketing, AT&T, BMW, QuickBooks, Harley Davidson, U.S. Army, & MarsWrigley
• In support of C-suite executive management, responsible for Studio Operations SteerCo across strategy, creative efficiency, infrastructure, tools & MRM solutions, automation/AI/ML/CV strategy and studio change management
• Hired organized and managed a vertical reporting structure of 6 direct reports and 15 total reports that horizontally manages the studio across 100+ global team members for production design, and techps for (UCAN, LATAM, EMEA)
• Spearhead cross organizational integrations from internal teams (Creative, Marketing Strategy, Marketing Science, Production, Production Design, and Business Operations) as well as Omnicom partner agencies and Clients on production strategy and execution before delegating long term management to team reports
• Oversaw the development and delivery of a design as code, Experience Design Engine for rapid creation and deployment of pixel level digital experiences/customer journeys that consolidated 28 production touchpoints to 5
THE WALT DISNEY COMPANY (2015 - 2022)
Disney Streaming - Disney+, Hulu Star, & Star+
Product Design | Global Creative Design & Program Manager (2020-2022)
A founding team member for Art & Design Systems, focused on building the team and providing strategic leadership across Disney+, Hulu, Star, & Star+ platforms in relation to art and content workflow via smart infrastructure, automation and AI, ML and CV. Collaborated with Studios, Marketing, Tech, Programming and Global Operations teams to deliver design experiences on owned and operated platforms and digital marketplaces and linear set top box providers globally.
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• Recruited talent for team resources to include 9 designers, 2 Project Manager, and 1 Internal Manager and coached incoming team members on process and design methods
• Product Design experience strategy and relationship management lead across Studio’s - Disney, Pixar, Marvel, Lucasfilm, NatGeo, Disney Channel, 21st Century & FX
• Established design strategy and territory on boarding program for International local acquisitions across UCAN, EMEA, NORDICS, APAC & LATAM
• Led creative agency onboarding and management program, managing over 20 domestic and global agencies
• Lead Global stakeholder for Disney Streaming Creative & Design SaaS infrastructure strategy and tools
• Developed Product Design creative strategy, standards and process for Partner Platforms, general platforms (Apple, Roku, PS4 & 5, Samsung, etc) and linear platforms (Sky, Canal+, MediaStar, Cablevision, Globovision, Comcast, Telefonica, etc)
• Content Design strategy lead across Star & Star+ launches of over 1500 titles for Intl product offering of Disney Branded Television (ABC Signature, TouchStone Television, TouchStone Pictures, Hollywood Studios, 21st Century & FX)
• Established creative design strategy and project roadmaps with UXR team to test against static content experiences for Disney+ Star, and Star+
• Served as VisDev lead for Marvel Studios, One-Shot series project in conjunction with Disney Studio Marketing team with final direction approved by Marvel Studios and Studio Marketing Presidents.
Disney Streaming - Disney+, (Launch Team)
Global Content Operations | Creative & Marketing Operations Manager, (2018)-(2020)
As part of the inaugural Disney+ launch organization, I was part establishing and leading the Marketing & Creative Operations team within Global Content Operations. My role provided vision and leadership for content marketing, creative workflows, asset management, and content tracking for Disney+, across Product, Marketing, Programming and International teams for the global product pre-launch, launch and post launch of Disney+
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• One of the founding team members of Disney+ for the Global Content Operations organization. Led the establishment and standup of the Creative & Marketing Operations team.
• Led collaborated with Global Content Protection team to implement a military-grade encryption private internal network to protect all in-production and high-security content before internal and public release for Disney+.
• Strategized and managed implementation of Marketing Operations infrastructure for Product Launch
• Developed and managed strong cross-functional relationships with content teams across the entire company to create art that expressed excellent visual narrative for the Product UX/UI, Programming and Global Marketing teams.
• Responsible for the Asset Management team, building and maintaining over 500,000 ‘toolkit’ content assets and distributing 150,000 assets for global launch titles across Creative, Marketing, and Product teams.
• Established QC team and QC standards for on-platform product design creative
• Directed managed and communicated distribution, approvals, routing, and content procurement of special projects between Product, Programming, StudioOps, and Marketing for TWDC mission critical projects including 2019 Investor Presentation, D23 Expo, Netherlands test launch, and the North American and Global Launch of Disney+
Disney Consumer Products & Interactive Media / Disney Digital Netowrk
UX/UI Designer | Digital Marketing and Web, (2017)-(2018)
Developed innovative UI and graphic media for Disney Interactive, Disney.com, and affiliated sites specializing in OTT, SVOD, AVOD, creative strategy, design, and scalability production methods.
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• Partnered with Disney Studios, Disney Channel, Shop Disney, Parks, Consumer Products, and Publishing to design strategic digital media campaigns, developing pipelines from production to global distribution.
• Produced over 53,000 assets over 22 spec formats for OTT in 2 years using implemented production methodology.
• Global Operations liaisons and content operations strategist
The Walt Disney Company (Maker Studio’s)
SR. Design Producer & Designer | UX/UI & Digital Marketing, (2015)-(2017)
Led design production efforts for OTT, SVOD and AVOD static creative content, and developed strategy for understanding, structuring, and presenting complex information concisely for all audiences.
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• Established first scalable creative production methodology and pipeline for OTT static creative packages.
• Collaborated with Tech & Global Ops to devise CMS protocols and algorithms to handle static creative content to adapt to the evolving media marketplace and distribution landscape.
TOMANDANDY (2013 - 2015)
Disrupter Incubator
Manager, Strategy - Product Team & Business Development, (2013)-(2015)
Managed team of product specialists through product launches and focused on building strong client relationships to deliver excellent experience and results.
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uNET (FAR provision 52.204-7 compliant government contractor)
• Devised and improved business development strategy plan and prepared advantageous technology use cases to advise executive management to make informed business decisions across products uNET protocol & Umbilical product. • Challenged the R&D team to grasp the organization’s technology vision and future focus
Umbilical
• Managed day to day client relationship with technology test client Tiesto and his creative team at Hakkasan MGM Grand Las Vegas, NV
• Customized and deployed products for key client and investor presentations and user test environments
Commercial Music Division
Producer, (2013)-(2014)
Re-opened commercial music division from existing theatrical only business for larger marketplace capitalization. • Revamped company’s commercial music production division, allowing for greater exposure in the market. • Established commercial agency representation partnership for sync licensing and client acquisition • Re-built company reel and acquired lost and archived content
THE FONDA / MUSICBOX THEATER (2010 - 2012)
Media and Program Operations Director
Photographed premier shows and events for the historical concert venue hosting over 1200 audience members, while managing photographer roster and schedule to support marketing team and efforts.
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• Published content in 12 hours or less by implementing an automated photo watermarking and copyright digital photo processing method.
• Photographed notable events, Black Eyed Peas Charity show, Avicii, Zappa Does Zappa, Amon Tobin iSam experience and more
CAPITOL RECORDS / EMI MUSIC (2007 - 2010)
Lead Creative Services Designer - Capitol, Virgin, EMI, EMI LatiN
Designed global marketing campaigns for over 100 high-profile artists, including Katy Perry, Snoop Dogg, Lenny Kravitz, Coldplay and more.
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• Produced original album artwork for singles released in physical and digital media, ensuring quality with meticulous detail prior to artist and label approval
• Creative content design for global marketing campaigns across in-home, out of home, print and digital.